Business Academy Technology Class

Description

Virtual Business taught by Janelle Elias, Vice President, Strategy, Advancement & National Division and Simon Ring, Director National Marketing with Rio Salado College. 

The Technology session is designed to increase the understanding of tactics to assist businesses with selecting and evaluating technology approaches intended to enhance their business. Virtual Business models will be explored enrich traditional workplace practices. Customer Relationship Management systems will be discussed as a method to manage customer communication and its impact on operations.

Virtual Business Objectives

· Define your virtual business context and goals

· Select the platform to be used in the virtual business

· Identify the tools that can be used in virtual business to measure effectiveness

· Utilize the best practice for effective virtual business efforts Customer Relationship Management

Objectives 

· Learn about your customers

· Improve customer satisfaction

· Expand your customer base

· Enhance your business offerings

· Increase the efficiency of your business by leveraging technology